Miscellaneous
URL Rules
It allows you to customize the behavior of the chat widget on different web pages of your website.

Introduction

URL Rules feature allows you to customize the behavior of the chat widget on different web pages of your website. You can choose to Show/Hide the chatbot on specific URLs and also choose to differ the alignment of the chat widget according to the URL of the webpage.

How to use URL rules

  • Go to Settings.
  • Select URL Rules under Chat Widget section.
  • Type in the URL next to "on urls starting with". Note that it will apply the same setting to all the URLs that start with the input URL.
  • Select if you want to Show or Hide the chatbot on the URL from the dropdown on the left side.
  • Choose where to align the chat widget, Left, Right or Default position from the last dropdown. Default position is aligned to the Right side of the web page.
  • Once you add the URL you will be able to add the next URL and select to show/hide the chat widget and it's alignment by repeating the steps 3 to 5.
  • Save your changes to see the effect on the website.
Example showing configured URLs
If you wish to delete any URL Rule previously added, you can do so by clicking on the "remove" icon on the right side of the URL rule you want to delete.