Nodes

A node is a section of logic which controls what message should be pushed to visitor. IntelliTicks comes with a variety of nodes which will help you create engaging conversations.

List of different nodes available
Add and Send Data
Node Type
Description
Website Chatbot
Facebook Chatbot
​​​​
To display a simple text as a message
​✅​
​✅​
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To provide an image with a text message
​✅​
​✅​
​​​​
To provide clickable buttons 
​✅​
​✅​
​​​​
To provide a YouTube Video URL
​✅​
​❌ 
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To create any of the supported node in this list dynamically using  JavaScript code
​✅​
​❌​
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To provide information through a video
​❌​
​✅​
 Collect User Data
Node Type
Description
Website Chatbot
Facebook Chatbot
​​​​
To provides a way to request some response from user with predefined options
​✅​
​✅​
​​​​
To create a small form for information collection
​✅​
​❌​
​​​​
To collect a date input from the visitor
​✅​
​❌​
​​​​
To provide an option to open a standard web view, where you can load web pages inside Chatbot
​✅​
​❌​
​​​​
To provide an option to integrate Payment Gateways without leaving the Chatbot 
​✅​
​❌​
​​​​
To provide an option to collect some feedback in the form of rating
​✅​
​❌​
​​​​
To use when we know the lowest and the highest inputs that can be given as a response
​✅​
​❌​
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To provide you an option to ask a question
​✅​
​✅​
​​​​
To provide the multi selection type options for the response
​✅​
​❌​
​​​​
Similar to Quick Reply, but the subsequent messages in conversations differ based on the user's selection
​✅️
​✅​
​​
The phone number quick reply allows you to ask a user for the phone number
​❌​
​✅​
​​
The user email address quick reply allows you to ask a user for the email address
​❌​
​✅​
Redirect Users
Node Type
Description
Website Chatbot
Facebook Chatbot 
​​​​
This is to simulate a URL redirection
​✅​
​❌​
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To create different subsequent dialogs based on various parameters and conditions written in JavaScript.
​✅​
​✅​
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If you have created a playbook and wants to hook the visitor to that playbook, use this node.
​✅​
​✅​
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If you have wish to re-use the same conversation created somewhere else, you can use Jump to node to hook the visitor to that node in the conversation.
​✅​
​✅​
Export & Import
Node Type
Description
Website Chatbot
Facebook Chatbot
​​​​
To make a API call to the external server and using response optionally create any of the supported node in this list dynamically using JavaScript code 
​✅​
​✅​
Connect Users To A Human
Node Type
Description 
Website Chatbot
Facebook Chatbot
​​​​
The human agent will be notified to take-over the conversation.
​✅​
​✅​
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This ends the automated messaging
​✅​
​✅​
Additional
Node Type
Description
Website Chatbot
Facebook Chatbot
​​
To run any Javascript in the main domain of your website, usually to track conversion.
​✅​
​❌​
​​
To delay to execution of the next node.
​✅​
​✅​
Templatization of the text
In the text of above nodes we support templatization to personalize the text. You can use enclose fields of user object in {{  }} and our system will fill the value of enclosed variables in before sending message to each user. Below are some of the examples on how to use it.
{{name}} to use name of user, if user has entered it already in the chat earlier. For example in the text node you can use: Hi {{name}}, what are you looking for?
{{city}} to use city(based on IP address). For example: Hi {{name}}, do you live in {{city}}?
To use any profile field(eg product) which was saved using "save as profile field" action use {{profile.product}}. For example: Hi {{name}}, are you looking for {{profile.product}}
To use temporary attributed(eg plan) which was saved using "save as temporary variable" action, use {{context.plan}}.
User Object
Below is the complete user object which contains all of the supported fields.
{
    name:'',//name of user if entered via form node
    email: '',//email of user if entered via form node
    phone: '',//phone of user if entered via form node
    ip: '',//IP address of user
    city: '',//City of user based on IP
    region: '',//Region/state of user based on IP
    country: '',//Country of user based on IP
    country_code: '',//2 letter ISO country code based on IP
    stage: '',//Lead Stage of user such as Lead, Engaged
    visitor_number: '',//Visitor number of user
    visit_count: '',//Number of times user visited your website
    conv_start_page: '',//URL of the page where chat was started
    curr_page: '',//Current URL(from where last message was sent)
    landing_page: '',//URL of the page where user came for the first time
    profile: {
        //any of the custom fields which saved using action "set profile attribute" or "save to profile attribute"
    },
    tags:[],//tags of user
    context:{
        //any of the temp variables which saved to temporary variables using actions
    },
    external: {
        hubspot_id: '',//hubspot lead id of integration is on
        zoho_id: '',//zoho lead id if integration is on
        leadsquared_id: '',//leadsquared lead if integration is on
        leadsquared_client_id: '',//leadsquared id from browser cookie if integration is on
        googleanalytics_id: ''//ga id of user from browser cookie if integration is on
    }
}
​

AI Builder - Previous

Playbooks

Add and Send Data

Last updated 3 days ago

Node Type	Description	Website Chatbot	Facebook Chatbot
	To display a simple text as a message	✅	✅
	To provide an image with a text message	✅	✅
	To provide clickable buttons	✅	✅
	To provide a YouTube Video URL	✅	❌
	To create any of the supported node in this list dynamically using JavaScript code	✅	❌
	To provide information through a video	❌	✅

Node Type	Description	Website Chatbot	Facebook Chatbot
	To provides a way to request some response from user with predefined options	✅	✅
	To create a small form for information collection	✅	❌
	To collect a date input from the visitor	✅	❌
	To provide an option to open a standard web view, where you can load web pages inside Chatbot	✅	❌
	To provide an option to integrate Payment Gateways without leaving the Chatbot	✅	❌
	To provide an option to collect some feedback in the form of rating	✅	❌
	To use when we know the lowest and the highest inputs that can be given as a response	✅	❌
	To provide you an option to ask a question	✅	✅
	To provide the multi selection type options for the response	✅	❌
	Similar to Quick Reply, but the subsequent messages in conversations differ based on the user's selection	✅️	✅
	The phone number quick reply allows you to ask a user for the phone number	❌	✅
	The user email address quick reply allows you to ask a user for the email address	❌	✅