> For the complete documentation index, see [llms.txt](https://docs.intelliticks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.intelliticks.com/ai-builder/nodes.md).

# Nodes

A node is a section of logic which controls what message should be pushed to visitor. IntelliTicks comes with a variety of nodes which will help you create engaging conversations.

List of different nodes available

### **Add and Send Data**

| **Node Type**                                                                                                                                                                                                                                                                                                          | **Description**                                                                     | **Website Chatbot**  | **Facebook Chatbot** |
| ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------- | -------------------- | -------------------- |
| [<img src="https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvnteYJkP6Vw9pQKwrx%2F-LvnuatNOcGgaSu7IFro%2Fimage.png?alt=media&amp;token=419c7bb4-50bb-4010-8719-eca3704f7a72" alt="" data-size="original">](/ai-builder/nodes/add-and-send-data/text.md)        | To display a simple text as a message                                               | :white\_check\_mark: | :white\_check\_mark: |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvoQncyx0EkjfGn989H%2F-LvoRABrLjsg2W3v3ZNy%2Fimage.png?alt=media\&token=a940f008-e371-4117-a6ed-2f51540d3c9e)](/ai-builder/nodes/add-and-send-data/image.md)                                             | To provide an image with a text message                                             | :white\_check\_mark: | :white\_check\_mark: |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvoQncyx0EkjfGn989H%2F-LvoRTWRDuxEnLhGv2pi%2Fimage.png?alt=media\&token=e3d755ad-6016-4c4c-b7a0-b3d53e599029)](/ai-builder/nodes/add-and-send-data/links.md)                                             | To provide clickable buttons                                                        | :white\_check\_mark: | :white\_check\_mark: |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvoQncyx0EkjfGn989H%2F-LvoRjLDd5LTinTn8xXj%2Fimage.png?alt=media\&token=0cf866d7-adbc-4eb9-badb-4a19288f9d76)](/ai-builder/nodes/add-and-send-data/youtube.md)                                           | To provide a YouTube Video URL                                                      | :white\_check\_mark: | :x:                  |
| [<img src="https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvoQncyx0EkjfGn989H%2F-LvoS-rJ4dGgSEwiHhS6%2Fimage.png?alt=media&amp;token=291124fe-7220-4c06-869e-1d74337193cb" alt="" data-size="original">](/ai-builder/nodes/add-and-send-data/custom-node.md) | To create any of the supported node in this list dynamically using  JavaScript code | :white\_check\_mark: | :x:                  |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-M4y1RdYG2SarjB2k5fV%2F-M4y1mBDHjDH3P0HzKOl%2Fimage.png?alt=media\&token=89dbdd40-c730-4f72-8440-b8ac048d8ac1)](/ai-builder/nodes/add-and-send-data/gallery.md)                                           | To create a horizontally scrollable carousel of generic card templates              | :white\_check\_mark: | :white\_check\_mark: |
| ![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvsSNA4TzcDefSpBj8S%2F-LvsY98cZ_H0CvEHxnlI%2Fimage.png?alt=media\&token=2b121424-1a4c-4879-923f-64b11a791345)                                                                                             | To provide information through a video                                              | :x:                  | :white\_check\_mark: |

### &#x20;**Collect User Data**

| Node Type                                                                                                                                                                                                                                                                                      | Description                                                                                               | Website Chatbot       | Facebook Chatbot     |
| ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------- | --------------------- | -------------------- |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvoQncyx0EkjfGn989H%2F-LvoSqfORGU1ru-NG1at%2Fimage.png?alt=media\&token=a0996ec2-4fca-423d-a640-40460f3c33c9)](/ai-builder/nodes/collect-user-data/quick-reply.md)               | To provides a way to request some response from user with predefined options                              | :white\_check\_mark:  | :white\_check\_mark: |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvoTNpT5QNxwV0KnsuB%2F-LvoTXnQUCsiVO3dV58I%2Fimage.png?alt=media\&token=e822ddfc-44bd-4925-a31c-559d327be831)](/ai-builder/nodes/collect-user-data/form.md)                      | To create a small form for information collection                                                         | :white\_check\_mark:  | :x:                  |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvoTNpT5QNxwV0KnsuB%2F-LvoU2D_XwvWUPiHxDDL%2Fimage.png?alt=media\&token=803ebf53-8471-4e72-a17e-139e231576ff)](/ai-builder/nodes/collect-user-data/datepicker.md)                | To collect a date input from the visitor                                                                  | :white\_check\_mark:  | :x:                  |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvoTNpT5QNxwV0KnsuB%2F-LvoWQcSdBDicYMpcpbF%2Fimage.png?alt=media\&token=0ae8bfc4-02c6-48e4-9210-ccb0219ada5b)](/ai-builder/nodes/collect-user-data/web-view.md)                  | To provide an option to open a standard web view, where you can load web pages inside Chatbot             | :white\_check\_mark:  | :white\_check\_mark: |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvoTNpT5QNxwV0KnsuB%2F-LvoWq7C71fVeH34L0GO%2Fimage.png?alt=media\&token=12a8c97d-20e3-4af9-9f11-3f4e4c6783df)](/ai-builder/nodes/collect-user-data/payment.md)                   | To provide an option to integrate Payment Gateways without leaving the Chatbot                            | :white\_check\_mark:  | :x:                  |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvoX2rGgR9i1EDizlmV%2F-LvoXWPIhoxq4GGXpFGK%2Fimage.png?alt=media\&token=ef353374-e72b-4d37-aea9-06f7e45aa8ec)](/ai-builder/nodes/collect-user-data/rating.md)                    | To provide an option to collect some feedback in the form of rating                                       | :white\_check\_mark:  | :x:                  |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvoX2rGgR9i1EDizlmV%2F-LvoXlZL73LDNSJy8M-i%2Fimage.png?alt=media\&token=d9afd04e-c860-4b6c-b580-86f795460199)](/ai-builder/nodes/collect-user-data/slider.md)                    | To use when we know the lowest and the highest inputs that can be given as a response                     | :white\_check\_mark:  | :x:                  |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvoXr6Za1T0uMRWh_5B%2F-LvoYAMa0ecxnIssYKbB%2Fimage.png?alt=media\&token=2d4dc7ff-c682-447f-9d3a-c2286f147672)](/ai-builder/nodes/collect-user-data/ask-question.md)              | To provide you an option to ask a question                                                                | :white\_check\_mark:  | :white\_check\_mark: |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvoYGR2VzhUMZGCqH1M%2F-LvoYSb945fNytIVtb3D%2Fimage.png?alt=media\&token=8552d06b-cce3-4957-86c6-2cafe790bc0d)](/ai-builder/nodes/collect-user-data/mutli-selection-reply.md)     | To provide the multi selection type options for the response                                              | :white\_check\_mark:  | :x:                  |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvoYGR2VzhUMZGCqH1M%2F-LvoYecnRWIhxH3d_rOx%2Fimage.png?alt=media\&token=cfeed906-093f-4ac1-8fb2-fdfc81fd82a6)](/ai-builder/nodes/collect-user-data/quick-reply-with-branches.md) | Similar to Quick Reply, but the subsequent messages in conversations differ based on the user's selection | :white\_check\_mark:️ | :white\_check\_mark: |
| ![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvsSNA4TzcDefSpBj8S%2F-LvsXMh0Da-5SprnNUaQ%2Fimage.png?alt=media\&token=18da6dd8-f682-405e-8d02-02a02faefc33)                                                                     | The phone number quick reply allows you to ask a user for the phone number                                | :x:                   | :white\_check\_mark: |
| ![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvsSNA4TzcDefSpBj8S%2F-LvsXbUzsqLFajKQl4TT%2Fimage.png?alt=media\&token=3c8b1a74-a063-4f8f-ad98-9a1eaf7b6638)                                                                     | The user email address quick reply allows you to ask a user for the email address                         | :x:                   | :white\_check\_mark: |

### **Redirect Users**

| Node Type                                                                                                                                                                                                                                                                               | **Description**                                                                                                                                         | Website Chatbot      | Facebook Chatbot     |
| --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------- | -------------------- |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvoYq2JoIs135HQJuNp%2F-LvoZ2An2HIUVetL1nw2%2Fimage.png?alt=media\&token=3284ae0c-8239-42c0-bcf3-c3cc70c95bd7)](/ai-builder/nodes/redirect-users/url-redirect.md)          | This is to simulate a URL redirection                                                                                                                   | :white\_check\_mark: | :x:                  |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvoYq2JoIs135HQJuNp%2F-LvoZNSWP_eB6HH3EScx%2Fimage.png?alt=media\&token=9422c1c6-e5d2-4179-a6d9-a50f9f57f27c)](/ai-builder/nodes/redirect-users/conditional-branching.md) | To create different subsequent dialogs based on various parameters and conditions written in JavaScript.                                                | :white\_check\_mark: | :white\_check\_mark: |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-LvoYq2JoIs135HQJuNp%2F-Lvo_-Xjjvh5Qdb9vg6X%2Fimage.png?alt=media\&token=1bd869ee-a0f9-4d56-9687-e846a77fd74a)](/ai-builder/nodes/redirect-users/go-to-playbook.md)        | If you have created a playbook and wants to hook the visitor to that playbook, use this node.                                                           | :white\_check\_mark: | :white\_check\_mark: |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-Lvo_AhzVy5CWxk8nfDa%2F-Lvo_K9Z_fjFpy_phByK%2Fimage.png?alt=media\&token=f1d8c7fb-dc66-4a42-9d91-8d394359f970)](/ai-builder/nodes/redirect-users/jump-to-node.md)          | If you have wish to re-use the same conversation created somewhere else, you can use Jump to node to hook the visitor to that node in the conversation. | :white\_check\_mark: | :white\_check\_mark: |

### **Export & Import**

| Node Type                                                                                                                                                                                                                                                                     | Description                                                                                                                                             | Website Chatbot      | Facebook Chatbot     |
| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------- | -------------------- |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-Lvo_AhzVy5CWxk8nfDa%2F-Lvo_imOcxDphhoFBtcH%2Fimage.png?alt=media\&token=f228d3c4-3fb8-49e2-bbcb-ad6d73601d49)](/ai-builder/nodes/export-and-import/json-api.md) | To make a API call to the external server and using response optionally create any of the supported node in this list dynamically using JavaScript code | :white\_check\_mark: | :white\_check\_mark: |

### **Connect Users To A Human**

| Node Type                                                                                                                                                                                                                                                                                      | Description                                                     | Website Chatbot      | Facebook Chatbot     |
| ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------- | -------------------- | -------------------- |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-Lvo_AhzVy5CWxk8nfDa%2F-LvoaAGJnoMC79Aj5mYH%2Fimage.png?alt=media\&token=a6dcf76f-babf-4580-b345-6e93ee32e21c)](/ai-builder/nodes/connect-users-to-a-human/connect-with-agent.md) | The human agent will be notified to take-over the conversation. | :white\_check\_mark: | :white\_check\_mark: |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-Lvo_AhzVy5CWxk8nfDa%2F-LvoaMcEV9hWPP0jBFyW%2Fimage.png?alt=media\&token=a125a54b-6bf4-49f3-a3ff-783d263cdbff)](/ai-builder/nodes/connect-users-to-a-human/end-automation.md)     | This ends the automated messaging                               | :white\_check\_mark: | :white\_check\_mark: |

### Additional

| Node Type                                                                                                                                                                                                                                                                                                                                       | Description                                                                            | Website Chatbot      | Facebook Chatbot     |
| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------- | -------------------- | -------------------- |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-Lvo_AhzVy5CWxk8nfDa%2F-LvoafJN9Hyy8jAsUy8k%2Fimage.png?alt=media\&token=a4b266fb-ab24-4e8a-98d7-3ed368610e5d)](/ai-builder/nodes/additional/client-javascript.md)                                                                 | To run any Javascript in the main domain of your website, usually to track conversion. | :white\_check\_mark: | :x:                  |
| [![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-Lvo_AhzVy5CWxk8nfDa%2F-LvoavUdifm7DweUiPnY%2Fimage.png?alt=media\&token=3c1436e3-b1fd-479c-9be6-fdf535d0e08a)](/ai-builder/nodes/additional/user-input-wait.md)                                                                   | To delay to execution of the next node.                                                | :white\_check\_mark: | :white\_check\_mark: |
| [<img src="https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-M0fh5Bnlqu7U8f1SD3S%2F-M0fi-KVq13Pywi54Pbi%2FScreenshot%20from%202020-02-22%2012-35-24.png?alt=media&amp;token=c79e1a85-462e-49ac-ba2f-b12cf884d295" alt="" data-size="original">](/ai-builder/nodes/additional/actions.md) | To run actions such as setting profile field, sending alert etc.                       | :white\_check\_mark: | :white\_check\_mark: |

### Templatization of the text

In the text of above nodes we support templatization to personalize the text. You can use enclose fields of `user` object in `{{  }}` and our system will fill the value of enclosed variables in before sending message to each user. Below are some of the examples on how to use it.

1. {{name}} to use name of user, if user has entered it already in the chat earlier. For example in the text node you can use: Hi {{name}}, what are you looking for?
2. {{city}} to use city(based on IP address). For example: Hi {{name}}, do you live in {{city}}?
3. To use any profile field(eg product) which was saved using "save as profile field" action use {{profile.product}}. For example: Hi {{name}}, are you looking for {{profile.product}}
4. To use temporary attributed(eg plan) which was saved using "save as temporary variable" action, use {{context.plan}}.

#### User Object

Below is the complete `user` object which contains all of the supported fields.

```
{
    name:'',//name of user if entered via form node
    email: '',//email of user if entered via form node
    phone: '',//phone of user if entered via form node
    ip: '',//IP address of user
    city: '',//City of user based on IP
    region: '',//Region/state of user based on IP
    country: '',//Country of user based on IP
    country_code: '',//2 letter ISO country code based on IP
    stage: '',//Lead Stage of user such as Lead, Engaged
    visitor_number: '',//Visitor number of user
    visit_count: '',//Number of times user visited your website
    conv_start_page: '',//URL of the page where chat was started
    curr_page: '',//Current URL(from where last message was sent)
    referrer: '', //Referrer contains the address of the previous web page from which a link to the landing page was followed
    landing_page: '',//URL of the page where user came for the first time
    profile: {
        //any of the custom fields which saved using action "set profile attribute" or "save to profile attribute"
    },
    tags:[],//tags of user
    context:{
        //any of the temp variables which saved to temporary variables using actions
    },
    external: {
        hubspot_id: '',//hubspot lead id of integration is on
        zoho_id: '',//zoho lead id if integration is on
        leadsquared_id: '',//leadsquared lead if integration is on
        leadsquared_client_id: '',//leadsquared id from browser cookie if integration is on
        googleanalytics_id: ''//ga id of user from browser cookie if integration is on
    }
}

```
