Nodes

A node is a section of logic which controls what message should be pushed to visitor. IntelliTicks comes with a variety of nodes which will help you create engaging conversations.

List of different nodes available
Add and Send Data
Node Type
Description
Website Chatbot
Facebook Chatbot
​​
​​
To display a simple text as a message
​✅
​
​✅
​
​​
​​
To provide an image with a text message
​✅
​
​✅
​
​​
​​
To provide clickable buttons 
​✅
​
​✅
​
​​
​​
To provide a YouTube Video URL
​✅
​
​❌
 
​​
​​
To create any of the supported node in this list dynamically using  JavaScript code
​✅
​
​❌
​
​​
​​
To create a horizontally scrollable carousel of generic card templates 
​✅
​
​✅
​
​
​
To provide information through a video
​❌
​
​✅
​
 Collect User Data
Node Type
Description
Website Chatbot
Facebook Chatbot
​​
​​
To provides a way to request some response from user with predefined options
​✅
​
​✅
​
​​
​​
To create a small form for information collection
​✅
​
​❌
​
​​
​​
To collect a date input from the visitor
​✅
​
​❌
​
​​
​​
To provide an option to open a standard web view, where you can load web pages inside Chatbot
​✅
​
​✅
​
​​
​​
To provide an option to integrate Payment Gateways without leaving the Chatbot 
​✅
​
​❌
​
​​
​​
To provide an option to collect some feedback in the form of rating
​✅
​
​❌
​
​​
​​
To use when we know the lowest and the highest inputs that can be given as a response
​✅
​
​❌
​
​​
​​
To provide you an option to ask a question
​✅
​
​✅
​
​​
​​
To provide the multi selection type options for the response
​✅
​
​❌
​
​​
​​
Similar to Quick Reply, but the subsequent messages in conversations differ based on the user's selection
​✅
️
​✅
​
​
​
The phone number quick reply allows you to ask a user for the phone number
​❌
​
​✅
​
​
​
The user email address quick reply allows you to ask a user for the email address
​❌
​
​✅
​
Redirect Users
Node Type
Description
Website Chatbot
Facebook Chatbot 
​​
​​
This is to simulate a URL redirection
​✅
​
​❌
​
​​
​​
To create different subsequent dialogs based on various parameters and conditions written in JavaScript.
​✅
​
​✅
​
​​
​​
If you have created a playbook and wants to hook the visitor to that playbook, use this node.
​✅
​
​✅
​
​​
​​
If you have wish to re-use the same conversation created somewhere else, you can use Jump to node to hook the visitor to that node in the conversation.
​✅
​
​✅
​
Export & Import
Node Type
Description
Website Chatbot
Facebook Chatbot
​​
​​
To make a API call to the external server and using response optionally create any of the supported node in this list dynamically using JavaScript code 
​✅
​
​✅
​
Connect Users To A Human
Node Type
Description 
Website Chatbot
Facebook Chatbot
​​
​​
The human agent will be notified to take-over the conversation.
​✅
​
​✅
​
​​
​​
This ends the automated messaging
​✅
​
​✅
​
Additional
Node Type
Description
Website Chatbot
Facebook Chatbot
​​
​​
To run any Javascript in the main domain of your website, usually to track conversion.
​✅
​
​❌
​
​​
​​
To delay to execution of the next node.
​✅
​
​✅
​
​​
​​
To run actions such as setting profile field, sending alert etc.
 ✅
 
​✅
 
Templatization of the text
In the text of above nodes we support templatization to personalize the text. You can use enclose fields of user object in {{  }} and our system will fill the value of enclosed variables in before sending message to each user. Below are some of the examples on how to use it.
1.
{{name}} to use name of user, if user has entered it already in the chat earlier. For example in the text node you can use: Hi {{name}}, what are you looking for?
2.
{{city}} to use city(based on IP address). For example: Hi {{name}}, do you live in {{city}}?
3.
To use any profile field(eg product) which was saved using "save as profile field" action use {{profile.product}}. For example: Hi {{name}}, are you looking for {{profile.product}}
4.
To use temporary attributed(eg plan) which was saved using "save as temporary variable" action, use {{context.plan}}.
User Object
Below is the complete user object which contains all of the supported fields.
1
{
2
    name:'',//name of user if entered via form node
3
    email: '',//email of user if entered via form node
4
    phone: '',//phone of user if entered via form node
5
    ip: '',//IP address of user
6
    city: '',//City of user based on IP
7
    region: '',//Region/state of user based on IP
8
    country: '',//Country of user based on IP
9
    country_code: '',//2 letter ISO country code based on IP
10
    stage: '',//Lead Stage of user such as Lead, Engaged
11
    visitor_number: '',//Visitor number of user
12
    visit_count: '',//Number of times user visited your website
13
    conv_start_page: '',//URL of the page where chat was started
14
    curr_page: '',//Current URL(from where last message was sent)
15
    referrer: '', //Referrer contains the address of the previous web page from which a link to the landing page was followed
16
    landing_page: '',//URL of the page where user came for the first time
17
    profile: {
18
        //any of the custom fields which saved using action "set profile attribute" or "save to profile attribute"
19
    },
20
    tags:[],//tags of user
21
    context:{
22
        //any of the temp variables which saved to temporary variables using actions
23
    },
24
    external: {
25
        hubspot_id: '',//hubspot lead id of integration is on
26
        zoho_id: '',//zoho lead id if integration is on
27
        leadsquared_id: '',//leadsquared lead if integration is on
28
        leadsquared_client_id: '',//leadsquared id from browser cookie if integration is on
29
        googleanalytics_id: ''//ga id of user from browser cookie if integration is on
30
    }
31
}
32
​
Copied!

AI Builder - Previous

Playbooks

Add and Send Data

Last modified 1yr ago

Copy link

Contents

Connect Users To A Human

Additional

Templatization of the text