Form
Last updated
Last updated
A form is used to create a small incremental form for information collection. It is incremental in nature which means if the form needs to collect multiple attributes, it will first ask only one attribute and will wait for the visitor's response. Only when the visitor has provided the response, it will ask the next question.
Text before Question - The message that is displayed before form questions appear
Questions - List of questions that will be asked as a part of this form
Text after Question - The message is displayed after all the Form questions are answered.
Questions are various attributes you can collect in a Form style input.
Email - Collects Email and sets it as the email of the visitor
Name - Collects Name and sets it as the name of the visitor
Phone - Collects phone number and sets it as the phone of the visitor
Text - Simulates a multi-line text input
Regex - This is an advanced option. It is a single input line text box and you can use JavaScript's Regex expression to check the validity of the response before accepting it.
Text - It is simply the heading of the question. Whatever you add here will be shown above the input box.
Fail Msg - It is the message displayed when the visitor's response is not valid as shown below
Validation - (only available in Regex type Question). It is the regex expression against which the validation is done.
Some commonly used expression are
To accept any kind of input use - .*
To accept only numbers use - \d+
To accept alphanumeric input use - \w
Here is the guide to create regular expressions - click here
If there is a Form node with attributes like Email/ Phone/ Name and if any of such attribute is already captured during some other conversation, the question for that known attribute is skipped. If all the questions are skipped, the entire Form node along with Text before Question & Text after Question is skipped.
Two types of Actions are available
Actions on Entry - These Actions are executed as soon as the Form node is reached during a conversation.
Actions on Question - If you click and expand any of the Question, under the expanded panel you will see there are Actions on Question. These actions are specifically tied to the Question you have chosen. So you can use these to do perform different actions on different questions answered by the visitor.
