Data Available in Zapier
Following data is available for the events IntelliTicks push to Zapier
Field Name
Name of the visitor
Email address provided
Phone number
IP address captured on the first visit
city based on IP address
region/state based on the IP address
Country identified based on the IP address
Country Code (refer ALPHA-2 codes)
Lead stage of the visitor as defined in IntelliTicks, either of
  • Visitor
  • Engaged
  • Lead
  • Nurtured Lead
  • Qualified Lead
  • Customer
  • Competition
  • Careers
  • Other
Visitor number automatically assigned by IntelliTicks
Number of times the visitor has visited your website
Total time in seconds, the visitor has spent on your website
The webpage URL on which the chat started
The webpage URL on which the visitor is present when the event triggered.
The webpage URL on which the visitor first landed
Some fields are by default available in the profile fields
  • All UTM parameters
    • utm_campaign
    • utm_medium
    • utm_source
    • utm_term
    • utm_content
  • Referrer

Getting custom attributes in Zapier

While creating playbooks, you can save user's response to custom profile attributes. You might want to get these custom attributes in the Zapier. To get these attributes, follow the following steps
  1. 1.
    Login to the admin dashboard at
  2. 2.
    Go to settings from the left menu
  3. 3.
    Navigate to the Profile Tab.
  4. 4.
    Click on export button to download the excel sheet. It might be have no attributes if you have not uploaded earlier.
  5. 5.
    In the first column enter all the attributes you would like have in the Zapier. Leave the header row column as it is.
  6. 6.
    Save the above excel sheet and upload it using Import button.
Once again you can try to find sample data. It will contain all of the above fields as well.
The custom attributes might not be present in New lead trigger if attribute is captured after asking their email or phone. In such cases it will be present in Update Lead trigger.
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