IntelliTicks
  • Introduction
  • Getting Started
    • Overview
    • Build your first playbook
      • Start with Pre-build Templates
      • Start from scratch
  • Installation
    • IntelliTicks Plugin Script
    • Plugin Installation
  • Facebook Messenger Bot
    • Getting Started
      • Connect Facebook Page
      • Link Playbook to Messenger
    • Testing FB Messenger Bot
  • WhatsApp Bot
    • Benefits of WhatsApp Chatbots
    • Getting Started
    • FAQs
  • AI Builder
    • Playbooks
    • Nodes
      • Add and Send Data
        • Text
        • Image
        • Links
        • Youtube
        • Gallery
        • Dynamic Node
      • Collect User Data
        • Quick Reply
        • Form
        • Datepicker
        • Web View
        • Payment
        • Rating
        • Slider
        • Ask Question
        • Mutli Selection Reply
        • Quick Reply (with branches)
      • Redirect Users
        • URL redirect
        • Conditional branching
        • Go to Playbook
        • Jump to node
      • Export & Import
        • JSON API
      • Connect Users To A Human
        • Notify Agent
        • End Automation
      • Additional
        • Wait
        • Client Javascript
        • Actions
    • Actions
    • FAQ Training
    • Keyword Training
    • Advanced
      • Advanced Actions
  • Flash Responses
    • Flash Response
    • Create Flash Response
    • Using Flash Response
  • Customizing Platform
    • Widget
      • Theme Customization
      • Chat Widget Texts in Local Language
      • Adding Start Over button
      • URL Rules
      • Advanced Customization
        • How to Easily Add Custom CSS to Chat Widget
    • Chat icon/Bot Profile Photo
    • Different chatbot on each URLs
  • Integrations
    • WordPress Integration
    • Shopify Integration
    • Shopify Installation via Private Apps
    • Google Analytics
    • Magento Integration (1.x)
    • Magento Integration (2.x)
    • LeadSquared Integration
    • Marketo Integration
    • Salesforce Integration
    • Zapier Integration
      • Data Available in Zapier
    • Zoho CRM Integration
    • Wix Integration
    • Custom/in-house CRM integration
  • How to
    • Change the Default Playbook
    • Schedule meetings on calendar
      • How to integrate calendly for meetings
      • How to integrate Acquity for meetings
      • How to Integrate YouCanBook for meetings
    • Block a User
    • Delete a User
    • Hide trigger message from website
    • How to show chatbot in right middle of website
    • Start chatbot on a button click
    • Create chatbot landing page
    • Customize Landing Page Link
    • Enable Notifications on browser
    • Popup bot on Facebook page automatically
    • How to send data to chatbot via Javascript
  • Growth Hacks
    • Facebook Retargeting
    • Messenger Ads to chatbot
  • Troubleshooting
    • Messenger Bot is not working as expected
    • How do I remove the Messenger app in Shopify?
    • Push Notification Issues
  • Partnerships
    • White-labeled Chat Platform
    • Affiliate Partnership
  • Miscellaneous
    • Languages Supported
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On this page
  • Steps Required for WhatsApp Chatbot Access
  • Step 1 - Check Prerequisites
  • Step 2 - Submit Business Details
  • Step 3 - Allow our WhatsApp BSP partner Gupshup's request to manage messages on your behalf
  • Step 4 - Wait for WhatsApp Approval for access
  • Step 4 - Verify the Phone number & Display Name
  • FB Business Manager
  • Share Business Manager Access with us

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  1. WhatsApp Bot

Getting Started

PreviousBenefits of WhatsApp ChatbotsNextFAQs

Last updated 4 years ago

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With IntelliTicks, you can now automate your chats on WhatsApp too. To get started with WhatsApp, contact for more information.

Steps Required for WhatsApp Chatbot Access

Step 1 - Check Prerequisites

  1. Before you get started, please go through the WhatsApp account setup flow here and make sure you have your checklist ready.

  2. Make sure your business complies with .

  3. For setting up WhatsApp Business Account you need:

    • Verified FB Business manager account

      Don't have an FB business manager account? | Go to get it verified

    • Phone number to be linked to your WhatsApp Business API. It should adhere to the given guidelines

    • Display name on WhatsApp It should adhere to the given guidelines

If you have any questions or facing trouble with any of the above, please reach out to our support at support@intelliticks.com

Step 2 - Submit Business Details

Share business details with us by filling up and wait for 24 hours while we submit your request.

Step 3 - Allow our WhatsApp BSP partner Gupshup's request to manage messages on your behalf

You will receive a request on your FB Business Manager from Gupshup to be able to send and receive WhatsApp messages on your behalf.

Step 4 - Wait for WhatsApp Approval for access

After step 3, your WhatsApp API request is submitted and it takes 2 to 10 working days for WhatsApp to approve the request.

Step 4 - Verify the Phone number & Display Name

Once approved, we will submit your phone number and display name to WhatsApp. You will receive an OTP on your number that you need to share. Once approved, your account is set up and you can start automating chats on WhatsApp.

FB Business Manager

Account Creation

  1. Follow instructions, register the account.

Find Your Business ID in Business Manager

Your business ID corresponds to your Business Manager. Steps to find your business ID:

  1. Click Business Info.

  2. Below Business Manager Info, you'll see your ID number.

Account Verification

  • Go to your business manager account.

  • Check the verification status as shown below.

  • If unverified, click on View Details and complete the verification by clicking on Start Verification.

If the Start Verification is disabled, follow this guide

Steps to follow if Start Verification is disabled.

  • Click on My Apps from the top right corner.

  • Click on Create App

    • Choose Manage Business Integrations

  • On Next Screen, fill in the required details - change your email address and choose your Business Manager Account.

  • Finish by clicking "Create App ID"

  • And once it's done, you can go back to Business Manager Info and Start the Verification.

Share Business Manager Access with us

  • Click on the Add button.

  • In the Enter Email Address section, add himanshu.gupta@intelliticks.com in the email

Go to

Go to .

Go to the section.

Go to this

Go to

support@intelliticks.com
WhatsApp Commerce Policy
Create one
here
here
here
this form
https://business.facebook.com/overview/
Business Settings
Business Info
link here
FB Business Manager Settings