> For the complete documentation index, see [llms.txt](https://docs.intelliticks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.intelliticks.com/ai-builder/nodes/connect-users-to-a-human/connect-with-agent.md).

# Notify Agent

**Notif Agent** node is used to sends alerts to human agents. Normally, if AI bots are not able to understand any visitor's provided text, it will transfer them to **Transfer** playbook which by default has a **Notif Agent** node. 

{% hint style="info" %}
A Connect with Agent nodes moves the conversation to Incoming Conversations & sends alerts on browser and mobile.
{% endhint %}

{% hint style="info" %}
When the conversation reaches this node, the automation gets paused until the timeout occurs.
{% endhint %}

### Actions 

Two types of Actions are available

* **Actions on Entry** - These Actions are executed as soon as the **Connect With Agent** node is reached during a conversation.
* **Actions on Response** - These Actions are executed if any response is received from the end visitor. 
* **Actions on Timeout** - These Actions are executed after the timeout has occurred.

### Timeout

By default, it is set to "**Waits forever**" and the conversation is stuck until the user provides any response. 

You can also set a fixed timeout. If you have set a fixed timeout, the conversation waits for the specified time before moving forward.

You can also set the timeout to "**Does not wait**". This will just alert the human agents and the conversation will move forward.