> For the complete documentation index, see [llms.txt](https://docs.intelliticks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.intelliticks.com/ai-builder/nodes/connect-users-to-a-human/connect-with-agent.md). # Notify Agent **Notif Agent** node is used to sends alerts to human agents. Normally, if AI bots are not able to understand any visitor's provided text, it will transfer them to **Transfer** playbook which by default has a **Notif Agent** node. {% hint style="info" %} A Connect with Agent nodes moves the conversation to Incoming Conversations & sends alerts on browser and mobile. {% endhint %} {% hint style="info" %} When the conversation reaches this node, the automation gets paused until the timeout occurs. {% endhint %} ### Actions Two types of Actions are available * **Actions on Entry** - These Actions are executed as soon as the **Connect With Agent** node is reached during a conversation. * **Actions on Response** - These Actions are executed if any response is received from the end visitor. * **Actions on Timeout** - These Actions are executed after the timeout has occurred. ### Timeout By default, it is set to "**Waits forever**" and the conversation is stuck until the user provides any response. You can also set a fixed timeout. If you have set a fixed timeout, the conversation waits for the specified time before moving forward. You can also set the timeout to "**Does not wait**". This will just alert the human agents and the conversation will move forward. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.intelliticks.com/ai-builder/nodes/connect-users-to-a-human/connect-with-agent.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.