Quick Reply (with branches)
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A Quick Reply (with branches) is like a multiple choice question with one correct answer. The options (or choices) are shown as clickable buttons.
Text Message - The message that is displayed before the options
Options - List of options that will be shown along with the text message
There are two type of modes available
Horizontal (default)
Vertical
Three types of Actions are available
Actions on Entry - These Actions are executed as soon as the Quick Reply (with branches) node is reached during a conversation.
Actions on Response - These Actions are executed after the response is received from the end visitor. You can use these to save the choices made by visitor in their profile attributes.
Actions on Quick Response - If you click and expand any of the options provided, under the expanded panel you will see there are Actions on Quick Response. These actions are specifically tied to the option you have chosen. So you can use these to do perform different actions on different options chosen by the visitor.
By default, it is set to "Waits forever" and the conversation is stuck until the user provides any response.
You can also set a fixed timeout. But if you set a fixed timeout, you will also have to specify what to do when the timeout happens. (Unlike node, Quick Reply (with branches) node had no default sequence of nodes). To add a branch, you will have to click on "On Timeout" button to add a sequence of nodes to be executed on timeout.
