# Zoho CRM Integration

Here are the steps to Integrate your IntelliTicks account with your Zoho CRM account

* Log in to your IntelliTicks Admin Panel&#x20;
* Go to **Settings** from the panel on the left side
* Click on **CRM** under the **Integration** tab.
* Click on **Connect** button the Zoho CRM card

![](https://3241020264-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LV26ZH2qOAtZoupy1GS%2F-MFAnN893fojNQONSixX%2F-MFAqSb-_7FGNy_Yw_Qd%2FIntelliticks-Admin%20\(18\).png?alt=media\&token=bdc4dfce-baf3-4971-a0e1-cd25226d9952)

* You will be redirected to an authorization page for your Zoho account
* Log into the Zoho account which you want to connect with IntelliTicks
* Your **Leads** will start going directly to your Zoho CRM.&#x20;

{% hint style="info" %}
If face any issue with the above or wish to map additional fields(other than name, email, phone) captured in the chatbot into the CRM, please contact us at <support@intelliticks.com>
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.intelliticks.com/integrations/zoho-crm-integration.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
