Go to Playbook

A Go to Playbook node is used to redirect the conversational flow across playbooks.

Fields

  • Playbook - the playbook to which the conversational flow should move. By default, the FAQ playbook is selected.

  • Connecting Text when going to this playbook - This is an optional text which is displayed before the flow moves to the specified playbook.

Actions on Entry

These actions execute as soon as the Go to Playbook node is reached during a conversation.

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