> For the complete documentation index, see [llms.txt](https://docs.intelliticks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.intelliticks.com/growth-hacks/messenger-ads-to-chatbot.md).

# Messenger Ads to chatbot

While creating ads, you can run messenger. Below are steps on how to connect facebook messenger ads with chatbot.

* Open ad manager and edit the ad. Go to "message template" section and click on "Create new" in the dropdown to create a new message template, as shown below in the image.

![](/files/-MSBUc4HcBB6Ji8F0M_s)

* Click on "Start conversations" and Create button below that, as shown below

![](/files/-MSBWxXZbopn0TKO-OoU)

* Choose desired message type among "text only", "text and image" or "text and video" and configure text/image/video.
* In the custom action section select "Quick Replies". Add as many Quick reply options as needed.
* For each quick reply option, in the automated response section, select "connect your bot" in dropdown. In bot payload fill PLAYBOOK\_\<playbook id> as shown below in the image. You can get playbook id from AI builder(in left bar hover over playbook name, click on 3 dots and select "copy id")

![](/files/-MSBVyr3b1oEPWoz3nNn)

* In the customer action, instead of Quick Replies, you can also use Buttons and in button payload user PLAYBOOK\_\<playbook id>.
* In the 2nd step, instead of "Start conversations" you can click on "Advanced setup", define your own JSON payload as required and use PLAYBOOK\<playbook id> wherever bot payload is required.