Chat icon/Bot Profile Photo

This article explains how can you upload bot's photo(which is also visible as a chat icon on your website) and change the display name on IntelliTicks

Below are the steps

• Login to Admin portal if not already logged in.

• From the left sidebar navigate to the Team section then click on edit icon next to the Bot, as shown below.

• In the edit screen click on edit button next to default profile image to upload a new image. You can also update name of the bot from same screen.

• Upload the file by clicking on Choose file button and adjust the uploaded photo accordingly.

• Click on Save Image button to save your profile image.

• Click on Save Changes button to save your changes.

To view updated changes please refresh your website where AI chat is installed.